So, today it was time to re-do the blonding in my hair, and I set about getting everything ready and together. When I mixed the ingredients to form a paste it was like shortcrust pastry, but I persevered trying to apply it to my hair. Nope, that didn't work. It kept falling like crumbles, out and onto the floor. I decided to give up. One shower later, I called L'Oreal's help desk and explained the situation to them and they are sending me 2 coupons to cover the cost of a replacement product. YAY L'Oreal, excellent customer service.
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